Responsible Gaming
Gaming is for fun, not for stress. q789 believes every member's well-being is our responsibility. On this page you'll find all the tools, guides, and support you need to game responsibly.
Our six commitments to a safe and enjoyable gaming experience at q789
These tools are completely free — use them anytime from your account settings
All tools are available once you log in, under Settings → Responsible Gaming. Increasing a limit requires a 7-day waiting period — decreasing one takes effect right away.
Secure your gaming in just a few simple steps
If you recognize any of the signs below in yourself, it may be time to pause. That's not weakness — it's self-awareness.
These signs don't make you a bad person. They mean you could use a little support. The q789 team is here to talk, without any judgment.
Answer the question below — honestly.
People come to online gaming for all kinds of reasons. Some place a bet to make a cricket match more exciting, some enjoy a live poker session with friends in the evening, and others unwind with slots after a long day at work. It's a normal, legitimate form of entertainment. At q789, responsible gaming means making sure that entertainment always stays enjoyable — and we're here to help with that.
Problems start when gaming stops being fun. Chasing losses by placing bigger and bigger bets, depositing beyond your budget, staying up night after night while neglecting family and work — these are warning signs. q789 recognizes these signs and takes an active role in protecting its members.
Our responsible gaming tools are built around this idea. A Deposit Limit means you decide — not us — how much you'll spend on gaming this week or this month, and q789 is bound to honor it. If you say "I won't deposit more than ৳500 a day," then once that limit is set, not even ৳501 can be deposited. Keeping that control in your hands is exactly what we're here for.
A Cooling-Off period works a little differently. Sometimes, after playing for a long stretch, you feel like you need a break — but willpower alone isn't cutting it. Activating a Cooling-Off period disables the gaming part of your account for a set amount of time. Your account stays open and your funds remain intact — you just can't play. You can choose a duration anywhere from 1 week to 6 months.
Self-exclusion is the strongest protection tool available. If you feel you need to stop gaming entirely, this is the right option for you. Once self-exclusion is activated, access to your account is blocked for a set period or indefinitely. If you attempt to open a new account, our system will detect and block it.
The q789 support team is specially trained in responsible gaming. They know when a member may need help. If an account shows unusual patterns — such as a sudden spike in deposits or long late-night sessions — our team may reach out to that member, simply to check in.
Responsible gaming at q789 doesn't mean we're asking you to play less. It means we're asking you to put your life, your family, and your wellbeing above gaming. Keep gaming as fun as it should be. Draw that line yourself — and q789 will respect it.
If you want to step back from gaming, asking for help takes courage — it's not weakness. q789 is always here for you.
More than just rules — we genuinely want to be there for you
Frequently Asked Questions About Account & Settings
The q789 team is available 24/7 and ready to help — no judgment, just support
Gaming addiction is a serious health concern. If you feel you need professional support, please reach out to a mental health specialist. The q789 support team can offer initial guidance and point you toward the right professional services.
Set your own limits using our responsible gaming tools. Playing at q789 isn't just about excitement — it's about safety and trust too.